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Letter: Lack of human cashiers makes shopping a frustrating experience

Supermarkets reducing the number of cashiers on duty to encourage use of self-checkout machines makes grocery shopping a hateful chore.
man using supermarket self checkout register
Being forced to use self-checkout machines to avoid lines at the only regular checkout a pain, letter writer says.

To the Editor:

Yet again last week, Safeway in Thompson had one staff member at the self-checkout machines where there were no customers while six of us waited for service where the only other teller was working at the inconvenient small counter. I know they want to force us to use the self-checkout, but do they hate and disrespect us that much? I have begun to hate going to the store.

Rod Murphy

Setting Lake

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