The Thompson Days Inn & Suites picked up an award during the Wyndham Hotel Group Global Conference in Las Vegas in March. These awards are given annually to the top Days Inn properties across the country.
Mark Slotta, owner and operator for the Thompson hotel, says it’s an honour. “It’s what we strive for, good customer service, so it’s nice to be recognized for that.”
Thompson won the Guest Choice Award, which is based on scores from surveys guests filled out after their stay and from reviews on Trip Advisor. Thompson received best overall score from all over Canada on the survey, which focuses on customer service, cleanliness and overall experience.
Slotta says it wouldn’t have been possible without Pat Swain, general manager, as well as all the hotel staff. The Thompson Days Inn & Suites was also nominated for best housekeeping and placed in the top three from across Canada for that category, but didn’t end up taking home the award.